Support

How can we help?

For merchandise questions, start with the TeePublic or Redbubble storefront handling the order. For the Hidden Walnuts iPhone and iPad game, email us with your device and what happened.

Contact Us

Email Support: support@hiddenwalnuts.com

Response Time: We aim to respond within 24-48 business hours.

Frequently Asked Questions

I have an issue with a merchandise order.

For returns, exchanges, or shipping issues related to TeePublic or Redbubble, use that storefront's customer service portal first because they handle fulfillment directly. You can also email us with your order number.

I found a bug in Hidden Walnuts on iPhone or iPad.

Email support@hiddenwalnuts.com with your device, iOS or iPadOS version, what you were doing, and what went wrong.

How do I manage player data?

The game includes player-data controls in Settings. You can reset local data or use the delete-data flow if you want player data removed from the game service.